FAQs

Yes, we offer “Allow to Open” service for your satisfaction. You can open the parcel in front of the delivery rider to verify the product before making payment.

Yes, all our belts are made from premium quality genuine leather, designed to offer durability, comfort, and timeless style.

We recommend selecting a belt size that is 2 inches larger than your pant waist size. For example, if your waist is 34″, go for a 36″ belt.

We typically deliver orders within 3 to 5 working days across Pakistan. If you choose advance payment, your order will be processed the same day.

Yes, we offer FREE shipping on all orders across Pakistan.

You can request a refund within 14 days if there’s a major quality issue with the belt.

Exchanges are allowed within 48 hours of delivery if the belt is unused and in original condition.

No refund/exchange will be processed if the original receipt or flyer is missing or damaged.

You can request a refund within 14 days if there’s a major quality issue with the belt.

Exchanges are allowed within 48 hours of delivery if the belt is unused and in original condition.

No refund/exchange will be processed if the original receipt or flyer is missing or damaged.

If your belt arrives damaged or defective, please report it immediately. If approved, we’ll arrange an exchange. If not approved, delivery charges will be borne by the customer.

Currently, we operate within Pakistan only. For international inquiries, please contact our customer support for assistance.

Once your order is shipped, you’ll receive a tracking number via SMS or email on demand to monitor your delivery in real-time.

The original receipt and flyer are required for any return, refund, or exchange. If they are lost or damaged, unfortunately, we won’t be able to process your request.

You can reach us at:

📧 Email: Info@grainsandbuckles.com

📞 Phone: 03110145364