Refund and Returns Policy

Refund and Exchange Policy

At Grains & Buckles, we stand behind the quality of our leather belts and want you to be completely satisfied with your purchase. Please read our refund and exchange terms carefully:

14-Day Money-Back Guarantee

If you encounter any major quality issue including Torn Belt, Broken Buckle with your leather belt, you can request a full refund within 14 days of receiving your order.

To be eligible for a refund, the belt must be unused and returned along with the original receipt and packaging. The item will be thoroughly inspected upon return to verify the issue before processing your refund.

Exchange Policy

Exchanges are accepted only within 48 hours of receiving your order. To qualify for an exchange, the belt must be unused and in its original condition, including tags and packaging. Please contact our support team immediately if you wish to exchange your belt.

If the exchange request is not approved due to product condition or other reasons, the customer will be responsible for paying the delivery charges for returning the item.

Damaged or Defective Items

If your belt arrives damaged or defective, please notify us at the time of delivery. We will evaluate the issue and, if approved, arrange for a replacement or refund. In case the exchange or return is not approved, any delivery charges incurred will be the responsibility of the customer.

Return Process

To start a refund or exchange, contact us at:

Email: Info@grainsandbuckles.com

Phone: 0311-0145364

Once approved, you will receive instructions on how and where to send your item. Returns should be sent to the shipper’s address mentioned on your package.

Thank you for trusting Grains & Buckles. We are committed to delivering high-quality products and excellent customer service.